Privacy Policy

1. Who We Are

This Privacy Policy applies to Complete West Melbourne Concrete ("we," "us," or "our"), a concrete contractor based in West Melbourne, FL. Our website is located at westmelbourneconcrete.com. If you have questions about this policy, you can reach us at estimates@westmelbourneconcrete.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

Information You Provide

• Your name, phone number, and email address when you fill out our contact or estimate request form
• Your project address and details about the work you are requesting
• Any other information you include in a message to us

Information Collected Automatically

• Your browser type, device type, and operating system
• Pages you visit on our site and how long you spend on them
• Your approximate location based on IP address
• Referring website or search query that brought you to our site
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and contact messages
• Schedule on-site visits and provide concrete contractor services
• Communicate with you about your project before, during, and after the work
• Improve our website and understand how visitors find and use it
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated marketing campaigns or send unsolicited emails.

4. How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We may share information with tools that help us operate our website or manage communications, such as our form provider. These parties are only permitted to use your information to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, sale, or transfer of business assets, your information may be transferred as part of that transaction.

5. Cookies and Analytics

Our website uses cookies - small text files stored on your device - to improve your experience and understand how the site is used. We may use analytics tools such as Google Analytics that collect data about site traffic and usage patterns.

You can control cookies through your browser settings. Disabling cookies may limit some site functionality. Most analytics tools also provide opt-out options through their own privacy controls.

6. Data Retention

We retain contact and project information for as long as it is reasonably necessary to provide services and fulfill legal or business obligations - typically up to three years after last contact, unless you request deletion earlier. Website analytics data is retained according to the policies of the analytics provider.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request a copy of the information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your information, subject to legal retention requirements
• Opt out of any marketing communications

To exercise any of these rights, contact us at estimates@westmelbourneconcrete.com.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: